Carmel’s Client References | Stepshift

Carmel’s Client References

Executive Coaching

“Carmel’s coaching has enabled me to make the changes necessary to move from operational to executive leadership.”
– Therese Singleton, Chief Operating Officer, Ando Insurance Group

“Carmel has coached me during a time of significant change. The results have been very positive and have contributed to a more rounded management capability.”
– Roger Jones, Chief Technology Officer, Auckland Transport

“The results have been absolutely astounding. Carmel’s pragmatic approach has changed the way I work and think, both strategically and as a leader.”
– Tom Watt, Membership Manager, Southern Cross Health Society

“Carmel’s incisive and practical guidance has changed the way I think about the challenges and opportunities ahead. The results are already clear.”
– Matt Atkinson, Partner, Fee Langstone

“Carmel’s previous experience as a partner means she has a great understanding of our business and the different obstacles our people navigate.  She provides practical and considered advice to our people as they develop in their career at the firm”
– Louise Alexander, HR Director, Bell Gully

“I have been working with Carmel for two years and she has had a significant impact on my career.  During this time I have stepped up into two increasingly senior roles and each time she has provided me with solid support and counsel, provided practical advice, shared theories, models and approaches and definitely stretched my thinking.  I count Carmel as an indispensable mentor and coach.”
– Monica Yianakis, CEO, Bobux International

Leadership Team Development

“Carmel has provided our senior leadership team with effective tools for implementing change and resulted in wider team engagement that has exceeded my expectations. I would recommend Carmel and Stepshift without hesitation.”
– Rufus Knight, Director, Knight Associates Ltd

“I have used Carmel to facilitate team sessions with significant results in terms of improving team performance.”
Anthony McPhail, Head of Member Services, Southern Cross Health Society 

“Our team benefited enormously. Feedback from our business partners has been positive and they have enjoyed more constructive engagement with our team.”
– Sarah Richardson, Head of Regulatory Affairs & Regulatory Investigations, Westpac New Zealand

“The benefits of the team coaching programme easily outweigh the costs.”
– Craig Morrison, CEO, Southern Cross Travel Insurance

“Carmel expertly facilitated discussion in a group of senior sceptics to achieve a common team goal”.
– Dr. Gillian Bishop, former Head of Department of Critical Care Medicine, ADHB

“ As a team development facilitator, Carmel is supportive, challenging in a constructive way, and entirely focused on helping a group of people move forward to be more effective in their endeavours”.
– Judy Newcombe, CEO, Te Kete Hono

Leadership Consulting / Facilitation

“Carmel has been exemplary in her ability to assist the development of my team and the company and I have no doubt that without her we would not be the market force we are today.”
– Brien Cree, Executive Chair, Radius Residential Care 

“I have worked with Carmel Byrne of Stepshift over a number of years in various organisations and in different sectors. I am a repeat customer! Carmel has a wonderful ability to quickly get up to speed with the dynamics of the particular situation including industry terminology and issues, and the personalities of the participants and then to guide and direct them in a manner that successfully produces strategic planning outcomes that regularly exceed expectations. She has a firm but persuasive manner which makes participants feel at ease and keen to contribute to the process.  I have no hesitation in recommending her in appropriate circumstances for strategic planning work”
– Mike Simm, Chair, Genesis Nurseries Ltd

“Carmel’s strategic planning process has proven to be very effective, whether for a longer term “blue sky” approach or simply to update our thinking from the previous year”.
– Russell Shaw, CEO, Top Energy Group

To read more go to Carmel’s client list or return to her bio.

Client ListCarmel’s Bio