Generated by All in One SEO v4.9.10, this is an llms.txt file, used by LLMs to index the site. # Stepshift Leadership Development & Coaching ## Sitemaps - [XML Sitemap](https://www.stepshift.co.nz/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Key Executive Coaching Skills](https://www.stepshift.co.nz/blog/becoming-a-better-leader/coaching-your-people/key-executive-coaching-skills.html) - If you're looking into consulting an executive coach, you may be curious about the kind of skills they have, and what makes a truly great coach stand out from the rest. In a sense, they need to have the same sort of skills as the business leader themselves, but also the ability to communicate and - [7 Key Roles Of A Business Mentor](https://www.stepshift.co.nz/blog/trusted-sounding-board/key-roles-of-a-business-mentor.html) - The key roles of a business mentor cover a range of areas aimed at helping their clients achieve the best results they can. - [Leadership Team Role in Organisational Change is Critical](https://www.stepshift.co.nz/blog/becoming-a-better-leader/leading-during-change-or-transition/leadership-team-role-in-organisational-change-critical.html) - Advice on managing organisational change and what factors are crucial to successfully drive change at the leadership team level. - [What Is Emotional Intelligence (EQ)](https://www.stepshift.co.nz/blog/becoming-a-better-leader/building-emotional-intelligence-eq/what-is-emotional-intelligence-eq.html) - Fifty years ago a strong leader was typically perceived as a charismatic, tough individual with an autocratic leadership style. The words “emotional intelligence” are not likely to have appeared in the job description. Today’s workforce does not respond as well to autocratic leadership. In order to lead effectively, today’s leaders need to have a strong - [Change Management and Business Turnaround](https://www.stepshift.co.nz/blog/becoming-a-better-leader/leading-during-change-or-transition/change-management-and-business-turnaround.html) - Explores the essential elements of leadership that are most critical when driving change management or business turnaround. - [How to Choose a Business Coach: Three Critical Factors](https://www.stepshift.co.nz/blog/becoming-a-better-leader/want-to-take-your-leadership-to-the-next-level/how-to-choose-a-business-coach.html) - Before starting the process of choosing a business coach you need to honestly examine your own personal readiness to be coached. If you're not ready to learn, grow and take action, business coaching may not be successful. - [Top 10 Leadership Training Activities](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/strategic-planning-with-an-independent-facilitator/leadership-training-activities.html) - 10 Fun Leadership Team Building Activities to help support and build a great leadership team. Increase the effectiveness of leadership training activities in a fun way. - [Leadership Team Behaviour – The Role of Team Guiding Principles](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/re-invigorating-your-leadership-team/leadership-team-behaviour-guiding-principles.html) - Advice on how to improve leadership team behaviour by identifying and implementing common team guiding principles. - [Honesty is the Foundation for Leadership Development](https://www.stepshift.co.nz/blog/becoming-a-better-leader/want-to-take-your-leadership-to-the-next-level/honesty-is-the-foundation-for-leadership-development.html) - I get asked a lot by clients how to deal with challenging situations in relation to staff / manager performance or behaviour. Invariably the key foundation stone that makes change a strong possibility is honest dialogue delivered in a caring way, as opposed to a judgemental way. - [Are You Committed To Being A Better Leader?](https://www.stepshift.co.nz/blog/becoming-a-better-leader/are-you-committed-to-being-a-better-leader.html) - Are leaders born or made? This is a very common question but can raise very unhelpful thoughts. Firstly that leadership is a natural “god given” attribute that requires no particular attention or focus. Secondly that a person not “born” with leadership attributes cannot become a better leader. - [Becoming a More Authentic Leader – The First Steps](https://www.stepshift.co.nz/blog/becoming-a-better-leader/want-to-take-your-leadership-to-the-next-level/becoming-a-more-authentic-leader-first-steps.html) - We all have the capacity to inspire and empower others. But we must first be willing to devote ourselves to our personal growth and development as leaders. People trust you when you are genuine and authentic. So how do you develop the self awareness to become a more effective leader who is trusted and followed? - [Executive Coaching For Small Business Leaders](https://www.stepshift.co.nz/blog/leadership-consulting-driving-sme-growth-and-success/executive-coaching-for-small-business-leaders.html) - Small businesses require a different style of handling to their larger counterparts - with fewer staff, smaller resources and less steps in the chain of command, being the leader of a small business comes with a set of challenges as well as advantages. Just like any business leadership position, sometimes executive coaching is the most effective - [How To Motivate Staff](https://www.stepshift.co.nz/blog/becoming-a-better-leader/coaching-your-people/how-to-motivate-staff.html) - One of the most important jobs of any business leader or executive is keeping their staff motivated - creating reasons to want to come to work each day and a natural desire to strive for the success of the company. Almost everyone is willing to work in exchange for their wages, but the key is - [Success In A New Leadership Role: Your First 90 Days Are Crucial](https://www.stepshift.co.nz/blog/becoming-a-better-leader/leading-during-change-or-transition/success-in-a-new-leadership-role-first-90-days-crucial.html) - When you begin a new leadership role, key stakeholders looking at your performance will often decide within 90 to 120 days whether you have the capacity, capability and approach to succeed. Take time to consider how to nail this position from the start. - [Leadership Breakthrough: How Some Leaders Develop Significantly Over a Short Period](https://www.stepshift.co.nz/blog/new-leadership-role-or-transition/leadership-breakthrough-how-some-leaders-develop-significantly-over-a-short-period.html) - There are periods in the lifecycle of most leaders when they achieve significant breakthroughs in their leadership effectiveness and performance over a relatively short timeframe. This article explores how to achieve a real breakthrough in your leadership performance and improve your career. - [CEOs Leading Change: A Time of Challenge, Pressure and Opportunity](https://www.stepshift.co.nz/blog/becoming-a-better-leader/leading-during-change-or-transition/ceos-leading-change.html) - When critical change initiatives are being embarked on, or implemented, this is not a "business as usual" scenario. It is a unique environment and as such the Chief Executive often needs to take a very different approach to optimise their leadership during these periods. - [Change Management - Handling Risk and Fear](https://www.stepshift.co.nz/blog/becoming-a-better-leader/leading-during-change-or-transition/change-management-handling-risk-and-fear.html) - In times of great change, risk aversion and fear run amok. It is tempting for leaders to push forward with their change management process without acknowledging their own fears or those of their teams. Undertaking a change management process without dealing with such fears is likely to fail. - [Executive Team Dynamics - The Catalyst for Improved Effectiveness](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/executive-team-dynamics-the-catalyst-for-improved-effectiveness.html) - "Executive Teams rather than individual executives deliver significant results in business" The costs incurred by businesses, both financial and emotional, when senior people are not working effectively as an executive team, are significant. When organisations wish to achieve new levels of performance and growth, the dynamics of the executive team are critical. Their collective energy - [Employee Retention Through Development - A Challenge for Business Leaders](https://www.stepshift.co.nz/blog/archives/various/employee-retention-through-development-2.html) - Employee retention can be a challenge for business leaders. Positively impacting your retention rates can significantly improve productivity and bottom line results. Why is it important to hold on to employees? While unemployment in New Zealand is likely to rise over the next year, much of that unemployment rise will be in the unskilled labour force. Recruiting highly - [Measuring the Effectiveness of Leadership Coaching](https://www.stepshift.co.nz/blog/becoming-a-better-leader/measuring-the-effectiveness-of-leadership-coaching.html) - Some of you will have had significant experience with leadership coaching while for some of you it is a relatively new concept. And yet, as leaders within your organisations, you will no doubt be interested in three things: How effective is coaching as a leadership development intervention? What tangible and intangible benefits are possible? How - [Benefits of Executive Mentoring](https://www.stepshift.co.nz/blog/becoming-a-better-leader/benefits-of-executive-mentoring.html) - Executive mentoring is used increasingly as a tool to achieve both personal growth and improved business outcomes. Stepshift outline benefits their clients have reported through their one-to-one executive coaching and mentoring. - [Leadership Team Dynamics - The Stepshift Approach](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/leadership-team-dynamics-the-stepshift-approach.html) - The costs incurred by businesses, both financial and emotional, when senior people are not working effectively as an leadership team, are significant. When organisations wish to achieve new levels of performance and growth, the dynamics of the leadership team are critical. Their collective energy is required to get an organisation moving in a new direction, - [Team Emotional Intelligence - What is it and Why is it Important?](https://www.stepshift.co.nz/blog/becoming-a-better-leader/building-emotional-intelligence-eq/why-team-emotional-intelligence-is-important.html) - Explores why team emotional intelligence is important for developing an effective team and outlines the essential conditions required. - [Senior Team Performance - The Importance of Having a Clear Organisational Vision and Strategy](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/re-invigorating-your-leadership-team/senior-team-performance-importance-of-having-a-clear-organisational-vision.html) - Examines how effective senior team performance relies on establishing clear organisational vision and goals to deliver long term success. - [Do Your Leadership Team Meetings Have a Clearly Defined Purpose?](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/re-invigorating-your-leadership-team/leadership-team-meetings-clearly-defined-purpose.html) - Expert advice on improving leadership team meeting effectiveness and how properly organised, focused meetings can save significant time. - [Listening Skills: Choosing Curiosity Over Being Right](https://www.stepshift.co.nz/blog/becoming-a-better-leader/building-emotional-intelligence-eq/listening-skills-choosing-curiosity-over-being-right.html) - Good listening skills are a key ingredient of effective management and leadership. Where staff feel they have been listened to and that they have contributed to a solution their commitment to act is stronger. A leader who has listened well will have much better information to make a more effective decision. - [Self Awareness Key For Leadership Success](https://www.stepshift.co.nz/blog/becoming-a-better-leader/building-emotional-intelligence-eq/self-awareness-key-for-leadership-success.html) - Accurate self awareness is a key factor in your leadership success. Yet the more senior your leadership role, the more challenging it can be to obtain accurate and honest feedback from the people that really matter. - [Communication Skills: Use the Beginner's Mind](https://www.stepshift.co.nz/blog/becoming-a-better-leader/building-emotional-intelligence-eq/communication-skills-use-the-beginners-mind.html) - Good communication skills are a key ingredient to effective management and leadership. A leader who has listened well will have much better information to make more effective decisions. - [New Leadership Roles: Challenges and Opportunities](https://www.stepshift.co.nz/blog/new-leadership-role-or-transition/winning-or-achieving-early-success-in-a-new-leadership-role/new-leaders-challenges-and-opportunities.html) - For a new leader or executive, starting a new role can be both exciting and daunting. It has been said that the first three months in a senior position can make or break the role. This is because transition is a time of great opportunity and challenge. - [Achieving Optimal Performance Key to Success](https://www.stepshift.co.nz/blog/becoming-a-better-leader/developing-leadership-influence/achieving-optimal-performance-key-to-success.html) - Identifying key reasons for both effective and ineffective performance of people is a critical factor in achieving outstanding results for your organisation. This is equally true whether you are talking your personal performance or the performance of those who report to you. - [Improvement in Underperforming Companies](https://www.stepshift.co.nz/blog/becoming-a-better-leader/leading-during-change-or-transition/leadership-coaching-improves-underperforming-companies.html) - Where a company is underperforming, the thinking, attitudes, emotions and relationships of the leadership team is particularly important to enable achievement of critical business outcomes essential for survival and (later) rejuvenation. - [The Impact of Emotional Intelligence on Leadership](https://www.stepshift.co.nz/blog/becoming-a-better-leader/building-emotional-intelligence-eq/impact-of-emotional-intelligence-on-leadership.html) - To remain effective in a leadership role, leaders should invest time and effort in the continuous development of their emotional intelligence (EQ). Leaders with a good level of EQ can more easily navigate leadership challenges and remain calm, confident and effective. - [Leadership Through Emotional Intelligence](https://www.stepshift.co.nz/blog/becoming-a-better-leader/building-emotional-intelligence-eq/emotional-intelligence-leadership-influence.html) - The ability to lead and to influence others to want to follow is developed through a raft of things including competence in the role and the ability to build and maintain the trust of your people. Developing trust and influence in a leadership role also requires emotional intelligence. ## Pages - [Home](https://www.stepshift.co.nz/) - Stepshift offers premier executive coaching, leadership consulting, and team development services in Auckland, Wellington, and Christchurch to drive measurable business results. - [Contact Us](https://www.stepshift.co.nz/contact-us.html) - Get in touch with StepShift for confidential executive coaching and leadership consulting. We service Auckland, Wellington, Christchurch, and clients nationwide. - [Case Studies](https://www.stepshift.co.nz/our-clients/case-studies.html) - Explore detailed case studies showcasing how StepShift's executive coaching and consulting have driven measurable success for New Zealand businesses. - [Client References](https://www.stepshift.co.nz/our-clients/client-references.html) - Read testimonials from CEOs, Managing Directors, and senior leaders across New Zealand who have transformed their businesses with StepShift's coaching. - [Frequently Asked Questions](https://www.stepshift.co.nz/frequently-asked-questions.html) - Find answers to common questions about executive coaching, leadership team development, confidentiality, timelines, and the StepShift approach. - [Kevin McMahon](https://www.stepshift.co.nz/our-people/kevin-mcmahon.html) - Meet Kevin McMahon, founding partner of StepShift. With over 20 years of experience, Kevin helps senior leaders optimise performance, engagement, and business success. - [Leadership Consulting](https://www.stepshift.co.nz/our-services/leadership-consulting.html) - Partner with StepShift during periods of business change, turnaround, or rapid growth. We align leadership behaviour with critical business performance goals. - [Executive Coaching](https://www.stepshift.co.nz/our-services/executive-coaching.html) - Confidential, pragmatic executive coaching tailored to senior leaders and partners. Build resilience, improve communication, and achieve critical business outcomes. - [Free Leadership Articles](https://www.stepshift.co.nz/resources/free-leadership-articles.html) - Download free leadership white papers and research from Stepshift. Expert insights on executive coaching, team development, leadership effectiveness, and organisational change. - [Carmel Byrne](https://www.stepshift.co.nz/our-people/carmel-byrne.html) - Meet Carmel Byrne, experienced executive coach specialising in leadership development and team effectiveness. Helping senior managers and executives achieve their full potential. - [Client List](https://www.stepshift.co.nz/our-clients/client-list.html) - Trusted by CEOs and leadership teams across diverse industries in New Zealand. See the organisations we've partnered with to develop exceptional leaders and drive business success. - [Team Development](https://www.stepshift.co.nz/our-services/leadership-team-development.html) - Transform your leadership team with tailored development programs. Build collective leadership, improve team dynamics, and drive organisational performance. Facilitated by experienced consultants. - [Our People](https://www.stepshift.co.nz/our-people.html) - CEO Coaches and Leadership Consultants Auckland, Wellington, Christchurch Based in Auckland, Wellington, and Christchurch our CEO coaches travel nationwide. We are highly experienced, extremely professional and absolutely committed to seeing clients achieve fundamental shifts through improved leadership. Read more about Stepshift’s Partners. Kevin McMahon kevin@stepshift.co.nz mob: +64 27 537 2259 About Kevin McMahon Carmel Byrne - [Executive Coaching](https://www.stepshift.co.nz/resources/leadership-definitions/executive-coaching.html) - Executive Coaching Auckland & Wellington From General Managers to CFO's, members of the executive leadership team benefit from a one on one executive coaching approach. Receiving guidance and practical techniques, strategies and goals from an experienced mentor is one of the best ways to develop skills in a variety of areas. An external viewpoint simply - [Improve Company Performance With CEO Executive Coaching](https://www.stepshift.co.nz/resources/leadership-definitions/improve-company-performance-with-ceo-coaching.html) - Improve Company Performance With CEO Executive Coaching CEO executive coaching may focus on one individual, but it produces a chain reaction of improvements and modifications that benefit the entire company. By working with an executive coach, even top-ranking CEOs can find ways to optimise both their own performance and skills, and the functioning of the - [Developing Team Performance with Senior Leadership Teams](https://www.stepshift.co.nz/senior-leadership-teams.html) - Developing Team Performance with Senior Leadership Teams Leadership teams operating at their best to achieve critical results Imagine the members of your senior leadership team are: Clear and aligned business strategy and critical goals Supportive of each other’s roles and of each other personally Highly accountable for delivery of key outcomes Focused on what’s best - [CEO Executive Coaching](https://www.stepshift.co.nz/our-services/ceo-coaching.html) - CEO Execitive Coaching Stepshift’s CEO exective coaching empowers our senior executive clients to achieve critical results through enhanced leadership. As a CEO or other senior executive leader, you are responsible for steering your people and organisation to further success. However the relatively isolated nature of your role can make it difficult to get genuine feedback - [Auckland Business Coaching](https://www.stepshift.co.nz/contact-us/auckland-business-coaching.html) - Auckland Business Coaching At Stepshift we provide professional executive coaching, leadership team development and business consulting services for organisations throughout New Zealand. We can work with you on an organisational, team or executive level to deliver significant leadership results. Stepshift's Auckland Location Level 8 139 Quay Street Auckland 1010 New Zealand Wellington Business Coaching Contact - [Kevin's Client References](https://www.stepshift.co.nz/our-people/kevin-mcmahon/kevins-client-references.html) - Kevin's Client References Executive Coaching or Sounding Board "Stepshift provide customised solutions that work. I recommend Kevin to deliver that differentiated advantage in your people." - Jennifer Luke, Senior Business Unit Director, Smith & Nephew “I found Kevin’s calm approach and candid guidance invaluable. He really helped me focus on what was important and we - [Examples of Lynn's Clients](https://www.stepshift.co.nz/our-people/lynn-humphrey/examples-of-lynns-clients.html) - Examples of Lynn's Clients In his time as a Stepshift partner, Lynn has successfully worked with a broad range of clients across the public and private sectors. Recent examples of Lynn’s clients include: Aon Argyle Welsh Finnigan Auckland Council Financial Markets Authority Fletcher Building Ltd Housing New Zealand Corporation Kathmandu Ltd Marley Ltd New Zealand - [Lynn Humphrey](https://www.stepshift.co.nz/our-people/lynn-humphrey.html) - Lynn Humphrey Leadership Coach Key Facts Founding Stepshift partner: 2004 Certified NLP practitioner: 2004 Partner KPMG (including staff and leadership roles): 1991-2002 B Com / LLB University of Canterbury Contact Details M +64 21 748 846 E lynn@stepshift.co.nz Are you navigating a major transition in your career or your life? Are you starting a new - [Lynn's Client References](https://www.stepshift.co.nz/our-people/lynn-humphrey/lynns-client-references.html) - Lynn's Client References Leadership Coaching and Mentoring “…far superior to any previous coaching experience … much quicker results … very specific and tailored” - Angeline De Swardt, Head of Retail Operations, Ngahuia Group Ltd “ … enlightening and empowering process delivering value far beyond the investment” - Max Alexander, General Manager, NZ Trucks Ltd “Lynn - [Examples of Carmel's Clients](https://www.stepshift.co.nz/our-people/carmel-byrne/examples-of-carmels-clients.html) - Examples of Carmel's Clients Over her 13 years as a Stepshift partner, Carmel has successfully worked with a broad range of clients across the public and private sectors. Recent examples of Carmel’s clients include: AB Equipment Limited AMP Financial Services Ando Insurance Group Auckland District Health Board Auckland Transport Bell Gully Ernst & Young Fee - [Carmel's Client References](https://www.stepshift.co.nz/our-people/carmel-byrne/carmels-client-references.html) - Carmel's Client References Executive Coaching “Carmel’s coaching has enabled me to make the changes necessary to move from operational to executive leadership.” - Therese Singleton, Chief Operating Officer, Ando Insurance Group “Carmel has coached me during a time of significant change. The results have been very positive and have contributed to a more rounded management - [Examples of Kevin's Clients](https://www.stepshift.co.nz/our-people/kevin-mcmahon/examples-of-kevins-clients.html) - Examples of Kevin's Clients In his time as a Stepshift partner Kevin has successfully worked with leaders in a broad range of NZ businesses. Recent examples include: Alaska Interiors & Construction BNZ Crombie Lockwood Duncan Cotterill Fletcher Building KPMG Healthlink IAG Jansen Cilag MFAT Michael Hill Jewellers PricewaterhouseCoopers RCP Smith & Nephew Steel & Tube - [Building Emotional Intelligence / EQ](https://www.stepshift.co.nz/leadership-development/emotional-intelligence-eq.html) - Building Emotional Intelligence / EQ Ensure your leadership foundations are solid You may find that, even with good intentions, hard work and commercial success, you still struggle to: Manage yourself and your behaviour the way you would like Earn the consistent trust and support of your colleagues and team members or Influence people to the - [Improve Leadership Through Emotional Intelligence](https://www.stepshift.co.nz/resources/leadership-definitions/improve-leadership-through-emotional-intelligence.html) - Improve Leadership Through Emotional Intelligence A good leader doesn't just deal in facts and figures; they deal in people and human emotions too. Emotional Intelligence (EQ) is an often-overlooked but crucial skill for the successful management of staff. EQ represents a range of skills that include perceiving the emotions of others, understanding their behaviour, being - [COVID-19](https://www.stepshift.co.nz/covid-19.html) - Our coaches remain fully operational during this period and are working with clients using a variety of on-line platforms. We recognise the upheaval and challenges many of you are facing at this time. Getting the very best for and from your leadership in this environment will determine how you cope during lockdown and how quickly - [Considering or Starting a New Leadership Role](https://www.stepshift.co.nz/our-clients/case-studies/considering-starting-new-leadership-role.html) - Considering or Starting a New Leadership Role Challenge Commencing a new role, our client recognised that what got her to where she is today would not get her where she wanted to go. Her new leadership role required a more strategic and collaborative approach and an ability to influence colleagues in the organisation. She needed - [Becoming a Better Leader Through Executive Development](https://www.stepshift.co.nz/executive-development.html) - Becoming a Better Leader Through Executive Development We love assisting leaders to achieve their critical business and career results Your executive success is important to you. Imagine for a moment that this coming year will be your most successful in an executive role. This could include: Achieving your personal executive ambitions Operating in a way - [Management of Change](https://www.stepshift.co.nz/resources/leadership-articles/management-of-change.html) - Management of Change Leading with Compassion and Empathy Management of change is a key leadership competency and invariably requires making important and challenging decisions which may have a significant personal toll on yourself and people who are close to you in the business. Successful change management requires not only that the best decisions are made - [Developing Leadership Influence](https://www.stepshift.co.nz/leadership-development/leadership-influence.html) - Developing Leadership Influence Supporting leaders to grow their influence and impact Stakeholders are those people or organisations that can affect or be affected by what you do and deliver as a leader. Stakeholders may include colleagues, seniors, team members, members of your Board or external parties. Whether you are responsible for delivering outcomes for a - [Becoming a Better Leader](https://www.stepshift.co.nz/leadership-development.html) - Becoming a Better Leader Want to Take Your Leadership to the Next Level? Assisting leaders and aspiring leaders as they step up. You have decided to focus on developing your leadership capability. This may be because of an opportunity you want to step up to, a critical outcome that must be achieved or just - [Developing a Leadership Culture Within an SME](https://www.stepshift.co.nz/our-clients/case-studies/developing-leadership-culture-within-sme.html) - Developing a Leadership Culture Within an SME Challenge Our client, the CEO of an established FMCG organisation, wanted to extend the benefit of leadership development to all leaders in the organisation but was concerned about how to achieve this in a meaningful and cost-effective way. Approach Working closely with the CEO and Senior Leadership Team - [Want to take your leadership to the next level?](https://www.stepshift.co.nz/leadership-development/leadership-coaching.html) - Want to Take Your Leadership to the Next Level? Assisting leaders and aspiring leaders as they step up You are considering developing your leadership capability. This may be because of an opportunity you want to step up to, a critical outcome that must be achieved or just a sense that your leadership potential has not - [Leader As Coach](https://www.stepshift.co.nz/leadership-development/performance-coaching.html) - Leader As Coach Supporting leaders to deliver great results through coaching others Wise leaders invest time and effort coaching their people to perform optimally. Performance coaching is primarily focussed on building the capability of individuals and teams to improve engagement, performance, and results. You will know if there is an opportunity to develop your Leader - [Wellington Business Coaching](https://www.stepshift.co.nz/contact-us/wellington-business-coaching.html) - Wellington Business Coaching At Stepshift we provide professional executive coaching, leadership team coaching and business consulting services for organisations throughout New Zealand. We can work with you on an organisational, team or executive level to deliver significant leadership results. Stepshift's Wellington Location Level 16, Dimension Data House 157 Lambton Quay Wellington 6011 New Zealand We - [Leading During Change or Transition](https://www.stepshift.co.nz/leadership-development/leading-during-change-or-transition.html) - Leading During Change or Transition Assisting leaders' effectiveness through challenging times In most leadership roles there are times when you need to dig even deeper and bring your very best leadership capability to the table. The situations will vary but can include challenging business periods that require significant change. These might include: Turnaround in business - [Recapture Your Motivation and Drive](https://www.stepshift.co.nz/leadership-development/motivation.html) - Recapture Your Motivation and Drive Assisting leaders to regain their motivation, reduce stress and increase their effectiveness It is common to have periods during your leadership when your levels of personal energy, motivation or focus dip. When this happens your satisfaction levels will also be low, as you know you are not operating at your - [Leadership Consulting – Driving SME Growth and Success](https://www.stepshift.co.nz/leadership-consulting-driving-sme-growth-and-success.html) - Leadership Consulting – Driving SME Growth and Success Assisting SME’s to achieve critical results through enhanced leadership When SMEs are in a period of growth or change, with critical strategies and goals to achieve, much depends on the ability of the leaders to get the best from themselves, their people and the business. While each - [New Leadership Role or Transition](https://www.stepshift.co.nz/new-leadership-role-or-transition.html) - New Leadership Role or Transition Assisting leaders transition to, and succeed in, a new role As leaders, there are times when you reach a career pivot point or crossroads, where the course of action you choose will affect your career and leadership success in a significant way. Making the right decisions, taking the right action - [Trusted Sounding Board](https://www.stepshift.co.nz/trusted-sounding-board.html) - Trusted Sounding Board Feeling isolated and would value a trusted sounding board? As a leader you know there are key times in your role or career that are not run of the mill. These times can be defining for your success and direction. This may involve a key challenge, decision or opportunity where you know - [Developing a High Performance Senior Team](https://www.stepshift.co.nz/our-clients/case-studies/developing-high-performance-senior-team.html) - Developing a High Performance Senior Team Challenge The owner of a very successful SME operating in the rural sector approached us stating, “something is not quite right with our leadership team”. In an industry operating with tight deadlines, significant seasonal influences and a critical need to maintain quality, a flexible, co-operative and focused team was - [Leadership Transition](https://www.stepshift.co.nz/new-leadership-role-or-transition/leadership-transition.html) - Leadership Transition Get clear about career direction and your next steps You know the feeling; you are questioning whether to stay in your role or try something new. The situation may vary but could include you: Questioning your path forward Being uncertain how to progress a leadership transition Feeling dissatisfied with your current role or - [Building or Re-building Your Leadership Team](https://www.stepshift.co.nz/senior-leadership-teams/building-or-re-building-your-leadership-team.html) - Building or Re-building Your Leadership Team Trust – team culture – team vision and values As the leader of a new leadership team you have the opportunity to build one that functions and performs at a very high level. Even within an existing team, changes within your team provide a similar opportunity. Your new or - [CEO Coaching](https://www.stepshift.co.nz/resources/leadership-definitions/ceo-coaching.html) - CEO Coaching Auckland & Wellington Being at the top of the chain of command, CEO's can sometimes feel isolated. Having a sounding board can ensure the best decisions are made, and an external perspective can help alleviate and solve issues. One on one CEO coaching gives men and women in CEO positions a lifeline to - [Business Coaching](https://www.stepshift.co.nz/business-coaching.html) - Business Coaching Auckland & Wellington Business coaching is the process of providing impartial and results-oriented support, feedback and advice to an individual, team or organisation in order to help them identify ways in which they can improve their performance and the effectiveness of their business. Why Business Coaching? While many businesses turn to outside help - [Useful Links](https://www.stepshift.co.nz/useful-links.html) - Useful Links and Resources Linking to Stepshift Individuals and organisations wishing to add a link to Stepshift on their websites are encouraged to create hypertext links to the required content using the HTML code below. HTML Code: Stepshift Leadership Development Coaching & ConsultingProfessional business leadership coaching and consulting to - [Team Model](https://www.stepshift.co.nz/team-model.html) - Team Model - [Free Resources](https://www.stepshift.co.nz/resources.html) - Free Resources Leadership White Papers. Taking time out from your leadership and reflecting on your leadership, where you are and where you are going is something most leaders could benefit from doing more often. See which articles will most interest you and subscribe to our newsletter... read more Leadership Blogs. Our partners periodically put pen - [Clients](https://www.stepshift.co.nz/our-clients.html) - Our Clients Client List Client References Case Studies - [Leadership Constraint to SME Growth](https://www.stepshift.co.nz/our-clients/case-studies/leadership-constraint-to-sme-growth.html) - Leadership Constraint to SME Growth Challenge A successful New Zealand SME operating in the services sector was finding business growth was overloading their leadership capacity and capability. This was creating leadership stress and they could no longer expect a handful of directors to cover all aspects of leadership, as they had done previously. Approach The - [Senior Team Dysfunction Limits Business Results](https://www.stepshift.co.nz/our-clients/case-studies/senior-team-dysfunction-limits-business-results.html) - Senior Team Dysfunction Limits Business Results Challenge A leading New Zealand health services provider was experiencing significant dysfunction at their senior management team level. Some executives were not working together effectively which was adversely affecting the leadership team, wider staff and business performance. Approach The key starting point was identifying openly and honestly what was - [New Leader Building Team to Deliver Business Results](https://www.stepshift.co.nz/our-clients/case-studies/new-leader-building-team-to-deliver-business-results.html) - New Leader Building Team to Deliver Business Results Challenge Our client team is a senior team in a Financial Services organisation. In a very competitive market the team had been struggling to deliver and had become fragmented and inward-looking. A new leader recognised that, to deliver its important business outcomes, the team needed to build - [Regaining Lost Motivation and Improving Performance](https://www.stepshift.co.nz/our-clients/case-studies/regaining-lost-motivation-improving-performance.html) - Regaining Lost Motivation and Improving Performance Challenge Our client’s KPIs were not being achieved, motivation was down and confidence was at a low level. Their boss, recognising the critical need to turn the situation around, asked us to coach the employee. Approach We talked with our client and elicited feedback from several of his stakeholders - [Should I Stay or Should I Go?](https://www.stepshift.co.nz/our-clients/case-studies/should-i-stay-or-should-i-go.html) - Should I Stay or Should I Go? Challenge A senior Partner at a large professional services firm had lost their motivation and was feeling stressed about possibly moving on. They wanted to make the right decision and to ensure they regained their motivation and enthusiasm for their work. Approach It became clear that having them - [Lifting Leadership Performance by Addressing an EQ Gap](https://www.stepshift.co.nz/our-clients/case-studies/lifting-leadership-performance-addressing-eq-gap.html) - Lifting Leadership Performance by Addressing an EQ Gap Challenge Our client, an executive team member, had hit a ceiling in his leadership career. He had excellent commercial acumen but found it challenging to engage effectively and influentially with people. Approach Using our comprehensive Gap Analysis process, we elicited feedback from several of his stakeholders – - [Strategic Planning with an Independent Facilitator](https://www.stepshift.co.nz/senior-leadership-teams/strategic-planning-with-an-independent-facilitator.html) - Strategic Planning with an Independent Facilitator Reap the benefits of an independent facilitator as you build and implement your strategy If you want to build and grow a competitive and sustainable business you need a clear and engaging vision and strategy. Formulating and getting buy-in to these can be challenging. Involving your senior team is - [Services](https://www.stepshift.co.nz/our-services.html) - Our Services Executive Coaching Team Development Leadership Consulting - [Leadership Facilitation – Driving SME Growth and Success](https://www.stepshift.co.nz/leadership-facilitation-driving-sme-growth-success.html) - Leadership Facilitation – Driving SME Growth and Success We love assisting SME’s achieve critical results through enhanced leadership capability Imagine reflecting back on your SME business having achieved your critical commercial goals. it is likely that strong leadership and management across the business will have driven your success. You will have achieved business goals by - [Developing Team Performance with Senior Executive Teams](https://www.stepshift.co.nz/developing-team-performance-with-senior-executive-teams.html) - Developing Team Performance with Senior Executive Teams We love assisting executive teams to operate at their best to achieve critical results Imagine the members of your executive team are: Clear and aligned on your business strategy and what needs to be achieved Comfortable engaging in robust and constructive discussion with each other on the important - [Resolving Leadership Team Conflict](https://www.stepshift.co.nz/senior-leadership-teams/resolving-leadership-team-conflict.html) - Resolving Leadership Team Conflict Clear the pathway to your leadership team’s effectiveness and performance You know the destructive effect of poor behaviour or conflict on the culture and dynamic of a senior team. Left unresolved this can result in reduced trust between team members, the creation of silos and the diversion of the leadership team’s - [Re-invigorating Your Leadership Team](https://www.stepshift.co.nz/senior-leadership-teams/re-invigorating-leadership-team.html) - Re-invigorating Your Leadership Team Tired – Stale – Lack of focus on the team dynamic and commercial goals You know when your team is not operating at its best. The reasons will vary but can include: A busy senior management team working in a challenging environment becoming tired and stale. Team members focusing more on - [Winning or Achieving Early Success in a New Leadership Role](https://www.stepshift.co.nz/new-leadership-role-or-transition/leadership-promotion.html) - Winning or Achieving Early Success in a New Leadership Role You know it’s critical to get it right When you want to achieve a leadership promotion, win a new role, or achieve early leadership success in a role, your clarity, focus and confidence will invariably determine whether you succeed or not. This is one of - [Growing As a Leader During Times of Change Article: Recommendation Confirmation](https://www.stepshift.co.nz/resources/free-leadership-articles/growing-as-a-leader-during-times-of-change-recommendation-thanks.html) - Thank You Thanks for recommending 'Growing As a Leader During Times of Change' to your colleague. Your colleague will receive an email from us inviting them to download these informative free articles. What’s Next? By reading our Free Leadership Articles you're already one step closer to optimising your leadership. If you would like professional assistance, - [Growing As A Leader: Recommend A Colleague](https://www.stepshift.co.nz/resources/free-leadership-articles/growing-as-a-leader-recommend.html) - Free Leadership Articles: Recommend A Colleague Our Free Leadership Articles share some of the tools and processes to help you significantly improve your leadership. Recommend A Colleague Enter your details and the name and email address of a colleague you think would be interested in our leadership advice and we’ll send them an email inviting - [Free Whitepaper: Growing As a Leader During Times of Change](https://www.stepshift.co.nz/resources/free-leadership-articles/growing-as-a-leader.html) - Free Whitepaper: Growing As a Leader During Times of Change Times of change and challenge provide the perfect opportunity to grow your leadership capability This Free Leadership Article will help you to: Take an honest look at your leadership performance and identify any gaps that need working on Determine what strategies you need to employ - [Effective Senior Teams Article: Recommend A Colleague](https://www.stepshift.co.nz/resources/free-leadership-articles/effective-senior-teams-recommend.html) - Free Leadership Articles: Recommend A Colleague Our Free Leadership Articles share some of the tools and processes to help you significantly improve your leadership. Recommend A Colleague Enter your details and the name and email address of a colleague you think would be interested in our leadership advice and we’ll send them an email inviting - [Getting the Best from Your Senior Team](https://www.stepshift.co.nz/resources/free-leadership-articles/effective-senior-teams.html) - Free Whitepaper: Getting the Best from Your Senior Team All leaders need their senior teams to operate highly effectively – what actually enables this? Good leadership requires the ability to develop and maintain a highly effective senior team, all members of which are motivated and aligned to achieving the critical outcomes for the organisation. The - [Optimising Leadership Article: Recommendation Confirmation](https://www.stepshift.co.nz/resources/free-leadership-articles/recommend-thanks.html) - Thank You Thanks for recommending our Free Leadership Articles to your colleague. Your colleague will receive an email from us inviting them to download these informative free articles. What’s Next? By reading our Free Leadership Articles you're already one step closer to optimising your leadership. If you would like professional assistance, speak confidentially to one - [Optimising Leadership Article: Recommend A Colleague](https://www.stepshift.co.nz/resources/free-leadership-articles/optimising-your-leadership-recommend.html) - Free Leadership Articles: Recommend A Colleague Our Free Leadership Articles share some of the tools and processes to help you significantly improve your leadership. Recommend A Colleague Enter your details and the name and email address of a colleague you think would be interested in our leadership advice and we’ll send them an email inviting - [Optimising Your Leadership](https://www.stepshift.co.nz/resources/free-leadership-articles/optimising-your-leadership.html) - Free Whitepaper: Optimising Your Leadership What it takes for leaders to take a genuine step up in their leadership This Free Business Whitepaper will help you to: Challenge and inspire the thinking and action required for you to achieve a significant new level of leadership, effectiveness and career success Apply your focus to gain maximum - [Leadership Articles](https://www.stepshift.co.nz/resources/leadership-articles.html) - Leadership Articles Leadership Influence Leadership Isolation Management of Change Successful Transition Team Leadership Upping My Leadership Game - [Free Leadership Articles: Recommendation Confirmation](https://www.stepshift.co.nz/resources/free-leadership-articles/optimising-your-leadership-recommend-thanks.html) - Thank You Thanks for recommending 'Optimising Your Leadership: What it takes for leaders to take a genuine step up in their leadership' to your colleague. Your colleague will receive an email from us inviting them to download these informative free articles. What’s Next? By reading our Free Leadership Articles you're already one step closer to - [Executive Coaching Model](https://www.stepshift.co.nz/executive-coaching-model.html) - Executive Coaching Model - [Site Map](https://www.stepshift.co.nz/site-map.html) - Site Map - [Upping My Leadership Game](https://www.stepshift.co.nz/resources/leadership-articles/upping-my-leadership-game.html) - Upping My Leadership Game Enhancing your leadership at critical times When results are good and challenges are surmountable, it is easy not to look too critically at the effectiveness of ones leadership. After all, if things are going well, you must be doing your job well, right? However there will be times when it is - [Team Leadership](https://www.stepshift.co.nz/resources/leadership-articles/team-leadership.html) - Team Leadership Don't ignore your concerns about your team's effectiveness As a leader you will have a certain level of comfort, or discomfort, in terms of your confidence in your leadership team. If, based on evidence or purely on gut instinct, you feel uncomfortable, there is likely good reason for this. Your leadership team is - [Successful Transition](https://www.stepshift.co.nz/resources/leadership-articles/successful-transition.html) - Successful Transition Positioning for leadership success in a new role Taking on a new leadership role is exciting but can also be concerning as you will have a very strong desire to succeed and no guarantee that that will happen. What you do early in your new role can significantly impact whether you succeed or - [Leadership Isolation](https://www.stepshift.co.nz/resources/leadership-articles/leadership-isolation.html) - Leadership Isolation Being dissconnected is costly There's an old saying "it's lonely at the top". Leaders and CEO's can run the risk, especially when they have a lot on, of becoming isolated and typically that isolation does not provide a strong platform for getting the best from their leadership and their people. At times when you - [Leadership Influence](https://www.stepshift.co.nz/resources/leadership-articles/leadership-influence.html) - Leadership Influence Influencing the thinking and actions of stakeholders Leaders are called on to exercise many skills in their leadership role. It could be argued that one of the most important leadership skills is the ability to influence. Whether it's influencing their management team around a new direction, influencing clients in regard to changes with - [Leadership Definitions](https://www.stepshift.co.nz/resources/leadership-definitions.html) - Leadership Definitions Find below a selection of introductory pages on various topics relevant to leadership and business coaching. View our Leadership White Papers page for useful tools and processes that can help you significantly improve your leadership performance. LEADERS Leadership Challenge Motivating Staff Leadership Development Leadership Skills CEO Coaching LEADERSHIP TEAMS Conflict Management Team Development - [Growing As a Leader During Times of Change Download](https://www.stepshift.co.nz/resources/free-leadership-articles/growing-as-a-leader-download.html) - Thank You Thanks for signing up for our Free Leadership Article Growing As a Leader During Times of Change: Times of change and challenge provide the perfect opportunity to grow your leadership capability. You can instantly download the PDF by clicking on the image or link on the right. What’s Next? By reading our Free - [What A Business Coach Has To Offer](https://www.stepshift.co.nz/resources/leadership-definitions/what-a-business-coach-has-to-offer.html) - What A Business Coach Has To Offer The majority of individuals who reach the top of their profession have benefited from effective coaching. The very best singers, dancers and athletes all have mentors who have already successfully navigated the challenging path ahead of them. These mentors are able to pass on the wisdom gained and - [Developing Key Leadership Skills](https://www.stepshift.co.nz/resources/leadership-definitions/developing-key-leadership-skills.html) - Developing Key Leadership Skills Not everyone is born a leader. Some simply have the gift of directing others and taking command, whereas for others it doesn’t come so naturally. This is not a negative thing, and isn’t something to be ashamed of. However, it is true that in most professional situations you will be expected - [When to Turn to Leadership Consultancy](https://www.stepshift.co.nz/resources/leadership-definitions/when-to-turn-to-leadership-consultancy.html) - When to Turn to Leadership Consultancy Investing in leadership consultancy can be a big step for many business owners, but it is worth considering. A coach trained in developing leadership skills will assess your current leadership practises and offer ways to improve. If you aren’t sure whether or not you should enlist their help, ask - [Improving Leadership Team Performance](https://www.stepshift.co.nz/resources/leadership-definitions/improving-leadership-team-performance.html) - Improving Leadership Team Performance One key to effective business management is understanding that there is always room for improvement. Even if your executive team seems to be functioning well enough, it is always a good idea to question whether there are ways to improve leadership team performance. A leadership coach can help identify any areas - [Executive Team Emotional Intelligence](https://www.stepshift.co.nz/resources/leadership-definitions/executive-team-emotional-intelligence.html) - Executive Team Emotional Intelligence Any team of leadership figures has a number of skills at their disposal to help them manage and direct themselves for maximum productivity, but a skill that is often overlooked is executive team emotional intelligence. Emotional intelligence (or EQ) amounts to identifying, evaluating and managing the emotions of other people. For - [Executive Team Coaching](https://www.stepshift.co.nz/resources/leadership-definitions/executive-team-coaching.html) - Executive Team Coaching Most companies are made up of different tiers of staff, each taking instruction from a leadership figure, who in turn takes instruction from another leader to ensure all oars are pulling in the same direction and that progress is efficient and strong. However, larger companies in particular often reach a point where - [Why Emotional Intelligence Matters](https://www.stepshift.co.nz/resources/leadership-definitions/why-emotional-intelligence-matters.html) - Why Emotional Intelligence Matters Emotional Intelligence (also known as EQ) is an increasingly valued component of being an effective leader, manager or team member. It is about perceiving, controlling and evaluating emotions - skills that contribute to the wellbeing of the team and help manage relationships between people. However, EQ is still seen by some - [Leadership Development as an Investment](https://www.stepshift.co.nz/resources/leadership-definitions/leadership-development-as-an-investment.html) - Leadership Development as an Investment When considering undertaking leadership development or executive coaching, it’s important to see it as an investment for not only yourself or your leaders, but for the entire business. By developing the skills of the people in charge, the entire team structure becomes more efficient, more comfortable at what they are - [Find the Right Leadership Coaching Arrangement](https://www.stepshift.co.nz/resources/leadership-definitions/find-the-right-leadership-coaching-arrangement.html) - Find the Right Leadership Coaching Arrangement Leadership coaching can be immensely beneficial to anyone in a position of management and decision-making, but it’s important to find the right coach for you. A good relationship between coach and client is essential for making progress and enjoying the learning you receive, and a bad one can create - [How Executive Coaches Help Your Business](https://www.stepshift.co.nz/resources/leadership-definitions/how-executive-coaches-help-your-business.html) - How Executive Coaches Help Your Business Although executive coaching is an increasingly common practice employed by businesses around the world, many are still curious about how exactly it works. Some are sceptical of its benefits, thinking it is just a matter of throwing around buzzwords. In fact, it is a complex process that is administered - [Gain Confidence Through Executive Coaching](https://www.stepshift.co.nz/resources/leadership-definitions/gain-confidence-through-executive-coaching.html) - Gain Confidence Through Executive Coaching Even people in top leadership positions sometimes forget that it is always valuable and worthwhile to pause and evaluate their own skills and seek mentorship to find areas for improvement. Occupying an executive role creates a lot of pressure and responsibility, and it is easy to forget that you also - [Leadership Team Development](https://www.stepshift.co.nz/resources/leadership-definitions/leadership-team-development.html) - Leadership Team Development At their core, all businesses and organisations are teams. A group of people with their own unique tasks must collaborate and fit together, under the guide of a leadership figure. Being that leader means you must direct the team, and make sure everyone is pulling in the same direction. Leadership team development - [Change Management Practice](https://www.stepshift.co.nz/resources/leadership-definitions/change-management-practice.html) - Change Management Practice All successful businesses must be open to change. Flexibility is crucial to growth, and any organisation that refuses to change risks missing out on their full potential. Change can be difficult for staff to cope with, however. People like to form routines that they know they can safely follow each day. For - [Management Stress Relief](https://www.stepshift.co.nz/resources/leadership-definitions/management-stress-relief.html) - Management Stress Relief Stress is an all too common work side-effect that occurs in people at all levels, but particularly those who hold management or leadership positions. The added responsibility and pressure that comes with these roles can bubble up into extreme stress and anxiety, which left untreated, impacts their personal health, their job and - [Develop Better Conflict Management Skills](https://www.stepshift.co.nz/resources/leadership-definitions/develop-better-conflict-management-skills.html) - Develop Better Conflict Management Skills Any business comprised of individuals working together - each with their own thoughts, personalities and ideas on how things should be done - will inevitably feel some kind of friction at some point. When this occurs, it's essential that leaders have the conflict management skills to diffuse the situation quickly - [Effective Senior Teams Article: Recommendation Confirmation](https://www.stepshift.co.nz/resources/free-leadership-articles/effective-senior-teams-recommend-thanks.html) - Thank You Thanks for recommending 'Getting the Best from Your Senior Team' to your colleague. Your colleague will receive an email from us inviting them to download these informative free articles. What’s Next? By reading our Free Leadership Articles you're already one step closer to optimising your leadership. If you would like professional assistance, speak - [Free Leadership Articles: Recommend A Colleague](https://www.stepshift.co.nz/resources/free-leadership-articles/recommend-colleague.html) - Free Leadership Articles: Recommend A Colleague Our Free Leadership Articles share some of the tools and processes to help you significantly improve your leadership. Recommend A Colleague Enter your details and the name and email address of a colleague you think would be interested in our leadership advice and we’ll send them an email inviting - [Getting the Best from Your Senior Team Download](https://www.stepshift.co.nz/resources/free-leadership-articles/effective-senior-teams-download.html) - Thank You Thanks for signing up for our Free Leadership Article Getting the Best from Your Senior Team: All leaders need their senior teams to operate highly effectively – what actually enables this? You can instantly download the PDF by clicking on the image or link on the right. What’s Next? If you haven't already, - [Optimising Your Leadership Download](https://www.stepshift.co.nz/resources/free-leadership-articles/optimising-your-leadership-download.html) - Thank You Thanks for signing up for our Free Leadership Article Optimising Your Leadership: What it takes for leaders to take a genuine step up in their leadership. You can instantly download the PDF by clicking on the image or link on the right. What’s Next? Grab your free copy of the next Article in - [Enquiry Thanks](https://www.stepshift.co.nz/thanks.html) - Enquiry Thanks Thank you for your enquiry. One of Stepshift's business coaches will be in touch shortly. - [Thank You](https://www.stepshift.co.nz/resources/best-practice-leadership-articles/thank-you.html) - Stepshift best practice leadership articles Thank you for subscribing. - [Best Practice Leadership Articles](https://www.stepshift.co.nz/resources/best-practice-leadership-articles.html) - Stepshift Best Practice Leadership Articles This page is reserved for a series of articles specifically designed to add value to the busy leader or potential leader. We will provide 3 such articles in the next year – each intended to address “Best Practice” in an aspect of coaching or leadership development. Subscribe to our - [Copyright](https://www.stepshift.co.nz/copyright.html) - Copyright Copyright © Stepshift. All rights reserved. The information and graphics on this website may not be reproduced in any material form or transmitted to any persons without permission from Stepshift under the Copyright Act 1994. Please contact Stepshift if you would like to use any of the information or graphics. Individuals and organisations wishing - [Change Management](https://www.stepshift.co.nz/resources/leadership-definitions/change-management.html) - Change Management & Business Turnaround There are times when it is critical for leaders to fundamentally shift their business forward, to survive and thrive in a new environment. It is during these periods of business turnaround or change, more than any other, when strong leadership is required as it often makes the difference between success - [Business Performance](https://www.stepshift.co.nz/resources/leadership-definitions/business-performance.html) - Business Performance Many businesses fail to achieve their most critical business goals within the timeframe set. One major reason - their people are not performing at the level they are capable of. This performance gap is referred to as ‘discretionary effort’ and is estimated to cost New Zealand businesses between 20% and 40% of their - [Team Development](https://www.stepshift.co.nz/resources/leadership-definitions/team-development.html) - Team Development One of the frustrations a leader can have is when team members focus predominantly on the results of their functional areas and less on performing as a leadership team and achieving organisation-wide objectives. A senior management or executive team needs to deliver more than just divisional results. It also needs to successfully drive - [Conflict Management](https://www.stepshift.co.nz/resources/leadership-definitions/conflict-management.html) - Conflict Management & Team Dysfunction If your team is not operating as powerfully as it could, it could be due to dysfunction at some level within the team. Identifying the dysfunction and developing a conflict management solution is essential to teams that need to operate at a consistently high level. The starting point is a - [Leadership Skills](https://www.stepshift.co.nz/resources/leadership-definitions/leadership-skills.html) - Developing Leadership Skills Part of your role as a leader is to support, coach and develop your rising stars. Often senior business people feel they lack the leadership skills and/or the time to do justice to their people in this developmental area. Any such support needs to be tailored and focused to be effective. It - [Motivating Staff](https://www.stepshift.co.nz/resources/leadership-definitions/motivating-staff.html) - Motivating Staff A strong indicator of your leadership success is your ability to understand and motivate staff. The more you can achieve this, the more you can deliver against your leadership and commercial goals. Each staff member you work with is unique and so are the contexts in which you want to motivate them. You - [Leadership Challenge](https://www.stepshift.co.nz/resources/leadership-definitions/leadership-challenge.html) - Overcoming Leadership Challenges The times when you are confronted by significant challenges are defining moments in your leadership and career. How you manage these situations and, perhaps more importantly, how you manage yourself at these times, is crucial to your wellbeing and success. While these situations can vary markedly, dealing with leadership challenges can lead ## Categories - [Archives](https://www.stepshift.co.nz/blog/archives/) - [Various](https://www.stepshift.co.nz/blog/archives/various/) - [Becoming a Better Leader](https://www.stepshift.co.nz/blog/becoming-a-better-leader/) - [Want to take your leadership to the next level?](https://www.stepshift.co.nz/blog/becoming-a-better-leader/want-to-take-your-leadership-to-the-next-level/) - [Building Emotional Intelligence EQ](https://www.stepshift.co.nz/blog/becoming-a-better-leader/building-emotional-intelligence-eq/) - [Developing Leadership Influence](https://www.stepshift.co.nz/blog/becoming-a-better-leader/developing-leadership-influence/) - [Coaching Your People](https://www.stepshift.co.nz/blog/becoming-a-better-leader/coaching-your-people/) - [Recapture Your Motivation and Drive](https://www.stepshift.co.nz/blog/becoming-a-better-leader/recapture-your-motivation-and-drive/) - [Leading During Change or Transition](https://www.stepshift.co.nz/blog/becoming-a-better-leader/leading-during-change-or-transition/) - [Trusted Sounding Board](https://www.stepshift.co.nz/blog/trusted-sounding-board/) - [New Leadership Role or Transition](https://www.stepshift.co.nz/blog/new-leadership-role-or-transition/) - [Winning or Achieving Early Success in a New Leadership Role](https://www.stepshift.co.nz/blog/new-leadership-role-or-transition/winning-or-achieving-early-success-in-a-new-leadership-role/) - [Leadership Transition](https://www.stepshift.co.nz/blog/new-leadership-role-or-transition/leadership-transition/) - [Becoming a Better Leader Through Executive Development](https://www.stepshift.co.nz/blog/becoming-a-better-leader-through-executive-development/) - [Developing Team Performance with Senior Leadership Teams](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/) - [Re-invigorating Your Leadership Team](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/re-invigorating-your-leadership-team/) - [Building or Re-building Your Leadership Team](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/building-or-re-building-your-leadership-team/) - [Resolving Leadership Team Conflict](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/resolving-leadership-team-conflict/) - [Strategic Planning with an Independent Facilitator](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-leadership-teams/strategic-planning-with-an-independent-facilitator/) - [Developing Team Performance with Senior Executive Teams](https://www.stepshift.co.nz/blog/developing-team-performance-with-senior-executive-teams/) - [Leadership Consulting – Driving SME Growth and Success](https://www.stepshift.co.nz/blog/leadership-consulting-driving-sme-growth-and-success/) - [Leadership Facilitation – Driving SME Growth and Success](https://www.stepshift.co.nz/blog/leadership-facilitation-driving-sme-growth-and-ssuccess/) - [Executive Coaching](https://www.stepshift.co.nz/blog/executive-coaching/) - [Team Development](https://www.stepshift.co.nz/blog/team-development-2/) - [Leadership Consulting](https://www.stepshift.co.nz/blog/leadership-consulting/) - [Leadership Blogs](https://www.stepshift.co.nz/blog/)