Communication Skills: Use the Beginner’s Mind
Monday, August 2nd, 2010
I recently wrote about how good listening skills are a key ingredient of effective management and leadership, and team members that feel they have been listened to and have been able to contribute to a solution have a stronger level of commitment. A leader who listens well will have much better information with which to make more effective decisions.
I also noted that often leaders have exceptionally good communication skills and yet fail to use them effectively. To develop your communication skills further, try using the “beginners mind”. I first learnt this concept in martial arts. Basically it states that in the mind of a beginner there are many possibilities while in the mind of an expert there are few. Thus listening with the beginners mind involves being curious and interested and having a mind open for learning and growth.
You may be surprised how much knowledge, experience and wisdom exists in your team waiting for you to unlock it.
Listening Skills: Choosing Curiosity Over Being Right